KELZIX Cold Chain Solutions ("KELZIX," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws.
We collect the following personal information:
We collect the following data related to the Services:
When you access our Platform, we may collect:
We use your information for the following purposes:
We process your information based on:
KELZIX does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share data with trusted service providers who assist in our operations:
These providers are contractually bound to protect your data and use it only for specified purposes.
We may disclose information when required by:
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity. You will be notified of any such change.
Your data is stored on secure servers. While we strive to use servers located in India, some data may be processed by cloud service providers with servers in other jurisdictions. In such cases, appropriate data protection measures are implemented.
We implement reasonable security practices including:
While we implement reasonable security measures, no system is completely secure. We cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your login credentials.
After the retention period, data is securely deleted or anonymized. You may request earlier deletion subject to legal and contractual requirements.
Under applicable Indian law, you have the right to:
To exercise these rights, contact our Grievance Officer (details below). We will respond within 30 days as required by law.
Our Platform may use:
You can control cookies through your browser settings. Disabling certain cookies may affect Platform functionality.
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Review their privacy policies before providing any information.
Our Services are intended for business use and not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.
If your data is transferred outside India, we ensure appropriate safeguards are in place, including contractual protections with data processors.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be notified via email. Continued use of Services after changes constitutes acceptance.
In accordance with the Information Technology Act, 2000, and rules thereunder, we have appointed a Grievance Officer to address your concerns regarding data handling:
Grievance Officer
KELZIX Cold Chain Solutions
India
Email: [email protected]
Phone: +91-9747668446
Response Time: Within 30 days of receiving your complaint
For questions about this Privacy Policy or our data practices:
KELZIX Cold Chain Solutions
India
Email: [email protected]
Phone: +91-9747668446
This Privacy Policy is governed by the laws of India, including but not limited to:
Any disputes shall be subject to the exclusive jurisdiction of courts in India.
Consent: By using KELZIX services, you consent to the collection, use, and processing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.